AI phone receptionist
Answers every call in a friendly, natural voice, day or night. Answers questions, books appointments and takes messages.
The teammate who paddles with you
Your AI front desk for clinics and local service businesses.
CanoeMate answers calls, texts and web chat 24/7, books appointments, sends reminders, gets reviews and follows up, so your team can focus on the people in front of them. Built for dental, medical, wellness, salons, vets, trades, law and real estate offices across Ontario.
Call our live dental demo line at (289) 901‑5243 and talk to a sample AI receptionist. We set up the same teammate for your industry. Ask about hours, book a pretend cleaning, or try to stump it.
Sound familiar?
Your front desk is doing three jobs at once.
Missed calls
The phone rings while someone's helping a customer. The caller hangs up and books somewhere else.
Busy, stretched staff
Your team spends the day on hold music, reminder calls and the same five questions instead of the people in front of them.
No-shows
Empty chairs cost money, and nobody has time to chase the people who forgot.
Empty follow-up lists
Past clients due for their next visit sit in a list that nobody gets to, month after month.
What CanoeMate does
One teammate. A lot of jobs off your plate.
It's not just an answering service. CanoeMate handles the busywork around every client and patient, from the first hello to the follow-up.
AI text & web chat
Replies to texts and website chats in seconds, using your hours, services and policies.
Online booking & calendar sync
Customers book themselves into real openings, and appointments land on your calendar.
Reminders & no-show rebooking
Automatic text and email reminders, plus a friendly nudge to rebook when someone misses.
Google review requests
Asks happy customers for a review at the right moment, so your reputation grows on its own.
Recall & reactivation
Reaches out to clients who are due for their next visit or haven't been in for a while.
Missed-call text-back
If a call slips through, the caller gets a text right away so the conversation keeps going.
Intake forms
New clients fill in their details online before they arrive. No clipboards, no retyping.
Pipeline & monthly reporting
See every lead and booking in one place, with a plain-language report each month.
How it works
Up and paddling in three steps.
- 1
We learn your business
A quick call to understand your services, hours, policies, and how your team likes things done.
- 2
We set up and train your AI teammate
We build everything for you, train it on your answers, and test it until it sounds like part of your team.
- 3
It starts helping your team
CanoeMate goes live, and we keep listening, tuning and improving it every month.
Industries we serve
Built for businesses that book by phone.
If your customers call, text or chat to book, CanoeMate can help. We train it on your services, hours and policies.
Dental clinics
New-patient calls, cleanings and emergencies answered and booked, even after hours.
Medical, physio & chiro
Books assessments and follow-ups, and sends forms before the first visit.
Med spas, salons & beauty
Fills open chairs, rebooks no-shows and answers pricing questions day or night.
Veterinary clinics
Books checkups and vaccines, and sends urgent calls to your team fast.
Home services & trades
Captures every job request while your crew is on site, with the address and details.
Auto repair & detailing
Books service appointments and answers "is my car ready?" calls when advisors are busy.
Law offices
Takes consultation requests and intake details, and never gives legal advice.
Real estate
Answers listing and showing inquiries and books viewings, so no buyer lead goes cold.
Don't see your industry? Ask us. Most appointment-based businesses are a fit.
🎧 Try our dental demo: call (289) 901‑5243 to hear a sample dental receptionist. Your version is set up for your business.
Privacy, security & integrations
Your customers' trust, protected.
Here's how CanoeMate handles customer information and fits into your business, in plain language.
Built around Ontario privacy law
Our practices are designed to follow PIPEDA, and PHIPA for health clinics. Health clinics stay the health information custodian, and CanoeMate acts as your agent and service provider.
Respects your professional obligations
Works alongside your regulator's record-keeping and communication expectations. It never diagnoses or gives clinical, legal or professional advice. Those questions go to your team.
Only what's needed
It collects booking details only: name, contact info, the service needed and the appointment time. No charts, files or case notes.
Secured data
Runs on enterprise-grade cloud infrastructure, encrypted in transit and at rest. Day-to-day access is limited to your team and CanoeMate, and every conversation is saved so you can review it.
Customers stay in control
Customers can opt out of texts anytime by replying STOP, and our messaging is designed to follow CASL. You can ask us to delete customer data at any time.
Works with your systems
Connects with Google and Outlook calendars, and with many booking and practice management systems via secure sync partners (subject to compatibility). No direct sync? Booking requests go to your front desk instantly.
🤝 We sign a confidentiality and data-handling agreement with every client.
Pricing
Simple plans. Less than a part-time receptionist.
All prices in CAD per month, plus HST. Pay annually and get 2 months free.
Starter
Never miss a customer
$397/month
$497 one-time setup
- Missed-call text-back
- AI text & website chat that answers questions and books
- Booking reminders
- Google review requests
- Intake forms
- Monthly report
- Connection to your booking software*
- Sophie answers your phone after hours (evenings, weekends & holidays)
- 200 after-hours call minutes & 1,000 texts/month
Growth
Your AI receptionist
$697/month
$1,197 one-time setup · About $23 a day
- Everything in Starter, plus:
- Sophie answers your phone 24/7
- After-hours & overflow call handling
- No-show rebooking
- Recall messages for clients who are due
- Landing page
- Priority support
- Monthly strategy call
- 1,500 call minutes (about 600 calls) & 2,500 texts/month
Premium
Your full front desk
$1,097/month
$1,497 one-time setup
- Everything in Growth, plus:
- Incoming and outgoing AI calls
- Appointment confirmation calls
- Recall & reactivation calls
- No-show & cancellation callbacks to fill open slots
- Post-visit follow-up calls
- Custom front desk tasks & workflows
- 2,000 call minutes & 3,000 texts/month
*Third-party sync fees passed through at cost, subject to compatibility with your software. Setup covers building and launching your AI front desk.
FAQ
Honest answers.
Will it sound robotic?
No. CanoeMate uses a natural, friendly voice and speaks in plain language. Don't take our word for it: call our live dental demo line at (289) 901‑5243 and hear it for yourself.
What if a caller wants to talk to a real person?
That's fine. It can take a detailed message for your team or hand the conversation off to a staff member, whichever you prefer.
Does it work with our booking software?
Many booking and practice systems can connect through a sync partner, so bookings go straight into your schedule. If yours can't, booking requests are sent to your front desk instantly so they can be entered right away. We'll check your setup during the demo.
Is customer information kept private?
Yes. We only collect what's needed to help customers and book appointments, and we follow Canadian privacy rules. We're happy to walk you through exactly what's stored and where.
Where is customer data stored?
On enterprise-grade cloud infrastructure in the United States, not in Canada. It's encrypted in transit and at rest, and protected by contracts and safeguards with our service providers. Some of those providers may process data outside Canada (for example, to deliver texts or provide technical support). We're happy to walk you through the details before you sign.
Who can see our customers' information?
Your team, and CanoeMate staff who need it to set up and support your service. If a technical problem needs fixing, our platform provider's support staff can get limited, logged access. We never sell customer information.
What happens if we cancel?
We export your customer contact and booking data for you, then delete it from our systems when you ask. Backups and security logs are cleared on their own short, rolling schedule.
Do we need to change how our team works?
Not really. We set CanoeMate up around your existing hours, policies and process. Your team just gets fewer interruptions.
Is it only for dental clinics?
No. CanoeMate works for any appointment-based business: clinics, salons, vets, trades, law and real estate offices and more. Our live demo is set up as a dental office, and we train your teammate on your own services, hours and policies.
Book a demo
See what CanoeMate can take off your plate.
Tell us a little about your business and we'll set up a short, no-pressure demo. Want to hear it first? Call the live dental demo line at (289) 901‑5243.